Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
This position is responsible for assessing, designing, facilitating, implementing, and evaluating educational programs for Dignity Health Medical Foundation clinical staff (medical assistants and nursing staff), with the goal of improving job knowledge, enhancing skills, and ensuring that clinical staff are able to provide excellent support for physicians and patients. The position is responsible for New Employee Orientation of clinical staff, as well as ongoing education, one on one coaching and development as well as program and process development for clinical personnel. The Clinical Educator is responsible for the day-to-day clinical leadership to the non-physician clinical staff, along with leadership and oversight of training and development of supervisors, leads, and employees across the organization. Position ensures clinical services are effective, meets all regulatory requirements, and provides patients with quality health care utilizing appropriate staff resources.
Responsibilities may include:
- Design, implement, present/coordinate and evaluate organizational, departmental, and center specific educational programs and services.
- Responsible for the education of new clinical employees during New Employee Orientation and follow-up.
- Provide resource and clinical expertise to administrators and supervisors including assistance and guidance in the hiring of clinical personnel.
- Provide ongoing education opportunities as well as mandatory education for clinical personnel.
- Coordinate and implement annual training such as clinical skills fairs.
- Perform monthly clinical audits or as instructed by leadership.
- Promote and develop innovative methods to foster high quality and efficient patient care and clinical staff support of physicians.
- In collaboration with leadership, develop clinical process standards across the organization.
- Travel routinely to all clinic locations, minimum quarterly, as required to meet needs.
- Confer with supervisors and administrators regarding clinical staff competency and learning needs, and assist with the development of individual or departmental education plans.
- Make administration aware of process, workflow, and systems issues that affect operations of the department or organization on a timely basis.
- Additional duties, as assigned.
- Content expertise in the type of work performed in a multi-specialty group practice, ambulatory setting. Experience in the development and presentation of training courses. Experience coaching others and identifying learning needs.
- 2 years LVN experience in a physician practice setting.
- Current CA Licensed Vocational Nurse required.
- Demonstrated skill in and understanding of physician practice operations and clinical processes in an outpatient setting.
- Knowledge of instructional skills and adult learning theory, educational techniques and methodologies. Ability to formulate learning goals and objectives consistent with clinic practices.
- Strong computer skills and ability to work with standard office equipment.
- Excellent communication skills including the ability to convey difficult and/or sensitive information in a constructive manner to peers, staff and leadership. Ability to present information in a clear and concise format to various audience levels in classroom and individual settings.
- Ability to effectively problem solve routine and complex issues. Critical thinking ability to objectively evaluate processes, make recommendations for improvements, and implement those improvements.
- Ability to lead others through process change, development initiatives, and day to day activities.
- Sets a personal example by adhering to policies and procedures and by professional demeanor.
- Ability to assess training needs and instructional objectives using a variety of methods including interviews, focus groups, and questionnaires.
- Language Skills: Fluent English required. Must be able to speak clearly and have the ability to hear students in a one on one and classroom setting.
- Education or precepting experience preferred.
- BCLS/CPR (through American Heart Association) and I.V. certification preferred.
- Multi-language skills preferred.
Keywords: LVN, Licensed Vocational Nurse, training, education, staff developmevt, teacher, professor, educator, trainer, instructor
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