Patient Registration Representative

Job ID
2020-101976
Employment Type
Seasonal/Casual/OnCall/Supplemental
Department
Patient Registration
Hours / Pay Period
8
Facility
Community Hospital of San Bernardino
Shift
Varied
Standard Hours
Varied hours Sunday thru Saturday 0000-2359
Work Schedule
8 Hour
Location
CA-San Bernardino

Overview

Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 347-bed, acute care, nonprofit, community hospital located in San Bernardino, California.  Known for its programs in maternity care and pediatrics, behavioral health and long-term subacute care for adults and children, the hospital also includes inpatient and outpatient surgery.  The hospital shares a legacy of humankindness with Dignity Health, one of the nation’s five largest health care systems.  Visit https://www.dignityhealth.org/socal/locations/san-bernardino for more information.

Responsibilities

  • The Patient Registration Representative is responsible for facilitating a positive patient experience through friendly coordination and advocacy in terms of reception, registration and other interactions during the patient's stay in the facility. Duties include assisting in proper identification of the patient, collection of patient demographics information, cashiering, financial counseling, advocating for government programs, as well as anticipating and responding to the non-clinical needs of patients and their families.
  • This position requires the full understanding and active participation in fulfilling the Mission of Community Hospital of San Bernardino.
  • It is expected that the employee will demonstrate behavior consistent with the Core Values.
  • The employee shall support Community Hospital of San Bernardino strategic plan and the goals and direction of the quality improvement, process, and activities.

 

Qualifications

  • Two (2 ) years current experience in the following areas:
  • Hospital front office, Admitting Registration,
  • Medical front office, 35 WPM keyboarding skills, basic knowledge of computer usage and knowledge of medical terminology is required.
  • Bilingual (English/Spanish) preferred.

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